Privacy & Terms

BT Co.AI provides online appointment booking software to salons. This page explains how information is handled when you book an appointment or use the app.

What we collect

• Clients: your name, phone number, and email address when you book an appointment, plus your appointment history with that salon.
• Salon staff: name, email, phone, and a password (stored encrypted) to sign in.

How it's used

• To create, confirm, and manage your appointments.
• To send you booking confirmations, reminders, reschedule/cancel links, and — if you opt in — a review request after your visit.
• To let the salon you booked with see and manage their schedule and client list.

What we don't do

• We don't sell your personal information.
• Your information is only visible to the specific salon you booked with — salons can't see each other's clients.
• We don't store payment card numbers.

Email

Transactional emails (confirmations, reminders, reset links) are sent so you can manage your appointments. Each booking link lets you reschedule or cancel at any time.

Text messages (SMS)

If you provide your mobile number and agree to receive text messages, the salon you booked with may send you appointment confirmations, reminders, and messages about schedule changes, cancellations, or openings. The messages are sent on the salon's behalf by BT CoAI Corp, the operator of this app. The full Text Messaging Terms & Conditions apply.

• Message frequency varies and depends on how often you book. Most clients receive one confirmation and one reminder per appointment.
• Message and data rates may apply. Your mobile carrier may charge you for messages you send or receive.
• Reply STOP to any message to opt out at any time. Reply HELP for help, contact the salon you booked with, or reach BT CoAI Corp at thinh@btcobuilders.com or (954) 706-3845.
• Consent to receive text messages is not a condition of booking or of any purchase.

We do not share your mobile number. Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. Mobile numbers are used only to deliver the messages described above, and are visible only to the salon you booked with.

Data retention & security

Data is stored on a private server with encrypted (HTTPS) connections and regular backups. Passwords are stored using one-way encryption and are never readable. You can ask the salon to remove your information at any time.

Your choices

To update or delete your information, or to stop receiving emails, contact the salon you booked with directly — they manage their own client records.

Terms of use

Appointments are subject to each salon's own policies (including any cancellation notice or deposit requirements shown at booking). Please arrive on time; repeated no-shows may affect your ability to book online.

Contact

Questions about this platform: thinh@btcobuilders.com